Join UsWe are always looking for talented people to join us.

Industry:
Information Technology

Job Title:
Technical Support Officer

Employee Benefits:

• Annual Bonus;
• 12 Days Annual Leaves;
• Employment Training;
• Leaves on Public Holidays;
• Provide Lunch;
• 5 Working Days a Week (On Shift);

Requirements:

• Academic Degree;
• Minimum 2 year of working experience in computer operations or related field;
• Basic Knowledge of Windows server, Unix operation;
• Knowledge of programming is an advantage;
• Well organized, self-motivated, patient, hardworking, work under pressure, good communication;
• Excellent problems solving, interpersonal skills and phone handling;
• Proficient in Spoken & Written English and Cantonese

Job Duties:

• Provide technical support to end user via telephone and email
• Perform hardware & software installation and configuration
• Monitor and maintain servers and network performance

Industry:
Information Technology

Job Title:
Customer Service Officer

Employee Benefits:

• Annual Bonus;
• 12 Days Annual Leaves;
• Employment Training;
• Leaves on Public Holidays;
• Provide Lunch;
• 5 Working Days a Week, 9am to 6pm;

Requirements:

• Academic Degree;
• Minimum 2 year of working experience in Customer Service or related field;
• Proficient in Spoken & Written English and fluent in Mandarin;
• Tactful customer services skills and good problem solving abilities;
• Patient, hardworking, work under pressure and willing to learn;
• Excellent interpersonal and communication skills;
• Self-motivated, attentive to details and well-organized;
• Immediate available is highly preferred;

Job Duties:

• Handle daily front counter service and deal with customers' enquiries via different channels: Phone, Email and in Person;
• Maintain clear and accurate records of enquiries;
• Liaise with internal technical staff for updating all progress of feedback information to the customers;
• Manage the relationship with the existing corporate clients;